ATLASSIAN AND MODUS CREATE
Atlassian consulting services for enterprise teams
Modus Create is an Atlassian Platinum Solution Partner and 2025 AI Innovation Award winner. We help enterprises implement, migrate, and scale Jira, Confluence, and Jira Service Management, going beyond tool setup to fix the broken workflows, silos, and governance gaps that hold teams back.
Recognized by the best
Atlassian Platinum Solution Partner
Atlassian AI Innovation Winner 2025
Atlassian Work Management for All Solutions Winner
OUR SOLUTIONS
Atlassian services we provide
From cloud migration to workflow design, our Atlassian practice covers the full range of what enterprise teams need to get the most out of their investment.
We help enterprises migrate from Atlassian Data Center to Cloud with minimal disruption. Our team handles planning, data migration, app compatibility, and user onboarding to ensure a smooth transition.
Includes
- Migration planning and assessment
- Data Center to Cloud migration
- App compatibility and replacement strategy
- Training and change management
- Post-migration optimization
Benefits
- Lower infrastructure costs
- Automatic updates and security patches
- Improved collaboration
- Access to latest features
Transform your IT operations with Jira Service Management. We help you design service workflows, automate ticket routing, and create self-service portals that reduce support burden.
Includes
- ITSM workflow design
- Incident and problem management setup
- Change and release management
- Asset and configuration management
- SLA configuration and reporting
Benefits
- Faster incident resolution
- Reduced ticket volume
- Improved team productivity
- Better service visibility
Extend Jira Service Management beyond IT. We help you build enterprise-wide service workflows that unify HR onboarding, legal requests, facilities management, and more.
Includes
- ESM strategy and workflow design
- Multi-department service portals
- Automation and workflow optimization
- Integration with HR and finance systems
- Training and adoption support
Benefits
- Unified service delivery
- Reduced silos across departments
- Improved employee experience
- Centralized reporting
After mergers and acquisitions, companies often struggle with multiple Jira instances, inconsistent workflows, and duplicated data. We help consolidate instances, align processes, and create a unified system.
Includes
- Instance consolidation strategy
- Data migration and cleanup
- Workflow standardization
- User training and change management
- Post-consolidation optimization
Benefits
- Single source of truth
- Reduced licensing costs
- Improved collaboration
- Simplified administration
We help engineering teams optimize their Atlassian stack for faster delivery. From CI/CD integration to automation, we remove bottlenecks and create seamless workflows.
Includes
- DevEx assessment and roadmap
- CI/CD pipeline integration
- Automation with Jira and Bitbucket
- Code review and deployment workflows
- Metrics and insights dashboard
Benefits
- Faster deployment cycles
- Reduced context switching
- Improved developer satisfaction
- Better visibility into delivery
Leverage AI to automate repetitive tasks in Jira and Confluence. We implement Atlassian Rovo and custom automation rules to reduce manual work and improve productivity.
Includes
- AI-powered workflow automation
- Atlassian Rovo implementation
- Custom automation rules
- Intelligent ticket routing
- Gen AI for documentation
Benefits
- Reduced manual tasks
- Faster ticket resolution
- Improved team efficiency
- AI-powered insights
PRODUCT STUDIO
Extend Atlassian tools with purpose-built apps
Our Product Studio has developed Atlassian Marketplace apps used by over 3 million users across 7,800+ instances. We build custom apps that extend Jira, Confluence, and other tools to solve unique business challenges.
- Ship It (Release management)
- Just Add+ (Documentation enhancement)
- Custom workflow extensions
- Integration apps
- Purpose-built solutions
- Seamless integration
- Marketplace support
- Continuous updates
Common challenges we solve with Atlassian
Organizations come to Modus Create when they're dealing with:
Disconnected or inefficient workflows create bottlenecks across engineering, operations, and service teams, reducing productivity and delaying delivery timelines.
Many organizations face urgent transitions from on-premise or Data Center environments as Atlassian phases out support, creating risk, complexity, and time pressure.
When Jira, Confluence, and other tools are not properly integrated, teams lack shared visibility, making collaboration and decision-making slower and less effective.
Even after significant investment in Atlassian tools, teams often struggle with adoption due to poor setup, lack of training, or misalignment with real workflows.
Repetitive manual tasks such as ticket handling, reporting, or approvals consume valuable time and introduce errors that could be avoided through automation.
As organizations grow, maintaining consistency, governance, and performance across multiple teams and instances becomes increasingly difficult without a structured approach.
OUR WORK
How we deliver impact with Atlassian
Explore how Modus Create helps organizations unlock the full value of Atlassian. Our case studies highlight real transformations, from fragmented workflows to scalable, high-performing systems, with tangible improvements in speed, visibility, and operational efficiency.
OUR PARTNERS
Get access to the world's leading technology partners
As official partner to the world's largest technology companies, we bring you deep expertise across your software development cycle.
"A lot of startups would benefit from the experience Modus Create brought to the table. It has set a very solid foundation on which we can grow now."
"From a business value point of view, the AVP ensures cost savings of about 30%, and the time to market has been reduced from weeks to hours."
"Modus Create understood our challenges and was committed to provide a solution that met our goals."
"Modus Create was an amazing partner for our GitHub migration to the GitHub cloud. We needed someone that could come in with expertise and show us the way, not just supplement our capacity."
LET'S GET STARTED
Talk to Modus Create
Big challenges need bold partners. Let’s talk about where you want to go — and start building the path to get there.
OUR EXPERTS
Meet our Atlassian experts
Our certified Atlassian consultants help enterprise teams migrate, optimize, and scale Jira, Confluence, and Jira Service Management. Meet the experts who turn complex challenges into practical, high-impact solutions.
Expert insights to get more from Atlassian
Frequently Asked Questions
Do you offer ongoing Atlassian managed services, or only project work?
We do both. Alongside implementations and migrations, we run managed services for teams that want their Atlassian stack administered and improved continuously rather than in one-off engagements. That covers instance administration, user and permission management, automation upkeep, and regular workflow reviews. It fits organizations without a dedicated Atlassian admin, or those who would rather keep their internal team on higher-value work while governance stays consistent as they scale.
Our team already uses Jira. Why bring in a consulting partner?
Setup rarely fixes the underlying problem. Most friction traces back to misaligned workflows, disconnected tools, and governance gaps rather than a missing feature. A clean install sitting on broken processes usually leads to the low adoption many teams see after a serious investment. A partner works those deeper layers: designing workflows around how your teams actually operate, connecting Jira and Confluence, and holding standards steady across the organization.
How does a Solution Partner work alongside our internal Atlassian team?
The internal team owns the context: your processes, your history, the reasons behind past decisions. A partner adds two things around that. The first is perspective from many enterprise implementations, so choices about workflow structure, permissions, and governance draw on what has held up elsewhere. The second is direct access to Atlassian's product resources and roadmap as a Platinum Partner, which helps shape decisions before a configuration is locked in. In practice, the two work best together rather than one replacing the other.
What Atlassian services does the practice cover?
Everything enterprise teams need to get real value from the investment: ITSM design with Jira Service Management, Enterprise Service Management beyond IT, Jira instance consolidation after mergers and acquisitions, Developer Experience optimization, AI-driven automation with Rovo, and cloud migration. What ties them together is a focus on how the tools work as a system, not just getting them running.
Do you build custom apps, or only configure existing tools?
We do both. Our Product Studio has shipped Atlassian Marketplace apps running across more than 7,800 instances, including Ship It for release management and Just Add+ for documentation. When configuration alone can't close a workflow gap, we build purpose-built extensions for Jira and Confluence rather than settling for a workaround.