A leading B2B SaaS platform faced performance issues that were affecting their CSAT score. Modus Create helped them discover and address the root cause with a 4-week investigative engagement.
Modus Create partnered with UNIQLO to build a new direct-to-consumer mobile eCommerce application. The new app expanded UNIQLO’s reach globally, boosted user engagement, and helped unlock new channels to increase revenue.
One of the world’s leading pharmaceutical companies wanted to improve the design of an application to support quitters on their smoke-free journey, increasing the value to patients.
After proposing a new, customer-centric process, Modus Create conducted extensive UX research, and then rapidly developed a new mobile application while modeling an Agile transformation for a leading education company.
Bright MLS challenged us to bolster revenue by launching new premium products and reduce customer support calls through a simplified user experience. Plus, Bright was in the midst of a merger — we needed to serve two user bases accustomed to different tools.
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