Industry: Retail

Reinvent retail with true omnichannel experience

As digital and physical retail converge, customer and employee journeys must evolve faster than ever. We help brands modernize legacy systems, empower their employees with AI, and build loyalty through connected omnichannel experiences.

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Modus-Client-Logo-Uniqlo

1M+

users served for Uniqlo with global mobile app

Modus-Client-Logo-Wayfair

$150K

saved per year for Wayfair

Modus-Client-Logo-Sephora

2,000+

Sephora employees helped with Jira-Aha! integration

Featured solutions

For every touchpoint in user journey

From personalized shopping experiences to modern infrastructure and AI-driven insights, 
our solutions help you connect with customers and unlock growth across the value chain.

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Personalized Digital Experiences

Deliver intuitive web and mobile experiences with personalized promotions, offers, and recommendations.

BENEFITS

  • Secure online transactions
  • Gamification and loyalty programs
  • New revenue streams
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Omnichannel Customer Journeys

Connect every customer touchpoint and create a cohesive, consistent experience that boosts brand recognition.

BENEFITS

  • Improved brand recognition
  • Higher customer engagement
  • Faster time-to-market
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AI for Retail

Apply AI across the retail value chain, from personalized recommendations to smarter inventory management.

BENEFITS

  • Lower cost of operations
  • Personalized user engagement
  • Smarter business insights
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Legacy Infrastructure Modernization

Build a modern, secure cloud infrastructure that supports real-time operations and scales with your growth.

BENEFITS

  • Faster feature deployment
  • Lower infrastructure costs
  • Improved uptime during traffic spikes
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Cybersecurity and Compliance

Safeguard customer data and protect transactions with enterprise-grade security solutions built for retail’s unique regulatory landscape.

BENEFITS

  • Reduce risk of fraud
  • Build customer trust
  • Regulatory compliance
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Developer Experience

Empower your developers with AI and automated workflows so they can build faster and get more time for deep work.

BENEFITS

  • Improved developer productivity
  • Faster release cycles
  • Higher developer satisfaction

Case study • eCommerce

Wayfair saves $150K per year with GitHub migration

The retail giant successfully executed an enterprise-grade GitHub migration under a tight deadline, unlocking significant cost savings and boosting operational efficiency for their engineering organization.

  • $150K saved
  • 15,000 repositories migrated

Modus Create was an amazing partner for our GitHub migration to the GitHub cloud. We needed someone that could come in with expertise and show us the way, not just supplement our capacity.

— Mark Quigley, Global Leader for Engineering Effectiveness

Infrastructure

Full-spectrum product expertise

For over a decade, we’ve helped Global 2000 firms engineer next-gen products and build secure infrastructure. Whether you’re running your first pilot or solving complex challenges of scale, we help you move with pace and purpose.

  • AI and data science
  • Design and UX
  • AI-powered product development
  • Platform and MLOps
  • Modernization
  • DevEx
  • Security
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Official technology partners

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Trends and opinions

Unfiltered insights from experts

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Podcast

Conversation with Tom Klaff, CEO of Revolution Cooking

Tom shares how Revolution Cooking is innovating in a traditionally stagnant industry with smart toasters.

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Blog

The common AI security risks your company faces (and how to mitigate them)

While AI offers incredible benefits for companies, it also presents new security risks that many organizations are not yet fully prepared to address.

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Blog

Achieving product maturity: Best practices for business leaders

Product maturity isn’t just about optimizing tools and processes. At its core, it’s about people working together to create things that truly matter.

Featured case study

UNIQLO creates a successful D2C channel with a global mobile app

UNIQLO partnered with Modus Create to re-architect its mobile app and create a brand new direct-to-consumer channel. What began as a prototype for Taiwan expanded into a global rollout, with faster load times, smoother engagement, and scalable growth across international markets.

  • Dramatic reduction in load times
  • Higher engagement and customer acquisition
  • Accelerated delivery

Contact us

Talk to Modus

Book a consultation with Modus Create and get clarity on your next project.
Together, we'll create a roadmap to accelerate your AI adoption.