Posts Archive

Product Development

Product thinking: The art of outcomes

By Bogdan Coman

How do you create user-centric products that deliver value; and capture this value as revenue? Product thinking!

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New tools won’t solve your “process” problems

By Modus Create

Product strategy and delivery gaps often emerge from process-related issues. Here are tips to help close that gap.

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Deadlines, Changing Requirements and Agile Teams, oh my!

By Sarah McCasland

There are not a lot of guarantees in life, but…

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The Best Learnings from the Champions of Change Conference

The Best Learnings from the Champions of Change Conference

By Samantha Park

PMI‘s Global Conference promotes collaboration, new ideas, and picking the brains of peers and experts from around the world. See what we learned!

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Values of a Remote First Company

Transitioning Your Organization to a Remote First Workforce

By Sarah McCasland

Organizations all over the world are rapidly finding out successful remote work is easier said than done. Sarah McCasland solves common obstacles firms encounter during a shift to remote-first workforce.

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Google Heart Metrics to Measure Customer Success Header Image

Adapting HEART Framework to Measure Customer Success

By Vera Ginzburg

Setting the right KPIs allows you to analytically track and evaluate work to drive more successful outcomes. Read how Modus adapted Google’s HEART framework to measure customer success and learn how to use KPIs to make more meaningful decisions.

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