Download the Experience Mapping Kit
Experience mapping is the process of understanding how your customers feel and behave during different stages of their product journey. It helps uncover customer motivations and frustrations that are often overlooked in routine projects.
What Does This Kit Include?
This kit consolidates two important resources to help your team understand your customers better.
- Experience Mapping Facilitation Deck
- A 50-page deck that comprehensively illustrates the entire process of mapping the customer journey.
- Experience Mapping Cards
- A set of six cards that your team can print to hold an experience mapping workshop and brainstorm ideas.
Experience mapping is relevant to all your teams, from engineering to marketing. Download the kit for free and have an engaging and successful workshop.