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Enhancing Product Organizations with Updated Tooling

A client in the fintech space was undergoing an Agile transformation and needed Modus to help align the technical requirements and deployment of Atlassian tools to their process. Additionally, outdated versions of Jira, Confluence, and Bitbucket Data Center being run on AWS were not being configured in line with best practices and had outdated security. Modus consultants embedded with the client to understand the goals of the transformation. Then, a multi-disciplinary Modus team updated the Atlassian tool suite to the latest enterprise releases and left behind the knowledge, training, and infrastructure for the organization's new Agile process. 

1

Challenge

Our financial technology client was undergoing an Agile transformation and was looking to Modus to align the technical requirements of the applications with the Agile practices being newly implemented. They also needed best practices set up, training, and documentation to build familiarity with the Atlassian suite. And, their outdated versions of Jira, Confluence, and Bitbucket Data Center running on AWS needed to be updated to improve security and create a staging environment for development teams.

2

Approach

Modus worked closely within the client's Change Management center of excellence to understand the current environment, goals, and obstacles of the transformation. Based on those insights, Modus Atlassian experts worked with the infrastructure support teams to plan the upgrade. The team set up and configured numerous Atlassian apps to both Jira and Confluence to meet a variety of requirements for reporting, Agile planning, SDLC Documentation, and process automation.

3

Results

Modus provided high value during a time of extreme change, as the client was simultaneously going through an Agile transformation and quickly adjusting from a localized to a completely remote workforce. The fintech client is now running the latest enterprise releases of the Atlassian suite and enjoying the updated security and benefits. Additionally, the client has been able to move to deeper use of the Atlassian products and recently has started completely remote PI planning sessions, using Jira.

Benefits

Agile Alignment

The new tool setup was tailored to meet the Agile organization's needs for reporting, planning, documentation, and automation.

Team Training

In addition to a best practices configuration, Modus Atlassian consultants left behind documentation and education so that the client gets the most out of their Atlassian investment.

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Why Atlassian?

Atlassian is the world’s leading provider of collaboration tools. Their tools help teams work smarter and faster, together. Their robust suite of tools help different stakeholders of the software development lifecycle. From Jira, to Bitbucket, to Confluence, and more, Atlassian helps teams succeed.

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