How to Engage Remote Employees
Employee engagement is tough when teams are co-located, but it is especially challenging when they are remote. Here are some tips for creating stellar remote experiences by our Employee Engagement Manager, Fiorella Montero.
What is Digital Transformation Consulting?
When an idea turns into a buzzword, the best way to redeem it is to answer popular questions around it. In this post, we take on one such concept – digital transformation consulting.
Forget Methodologies, Focus on Customers
Brec Hanson discusses four popular customer-centric methodologies in this post – Agile, Lean, waterfall, and design thinking. Learn their strengths and weaknesses and how they can help organizations balance innovation, customer satisfaction, and profitability.
The 7 Step Process of Driving Change
User Interface engineer Trevor Brindle shares how he proactively made a major improvement to the developer experience for his team at one of our clients, reducing a barrier that allowed them to more rapidly push updates to the client’s product.
Deliver Big Value Quickly with a Small Team
Read our small team’s learnings, methods, and shortcuts in creating an involved and valuable app in a very short amount of time for our client. This article also covers how we applied user centric design, focus and prioritization, as well as the results we were able to achieve.
When to Consider Setting Up A/B Testing
A/B testing enables teams to measure the impact of their work and better understand how their customers behave, but can waste resources and limit growth when used incorrectly. Sr. Product Strategist Vera Ginzburg shares insight on when to use and when to not use A/B testing and tips for delivering more valuable products.
Innovation – Between Chaos and Standardization
Innovation has become a priority for businesses across the globe, yet many business leaders do not understand what innovation is or how to measure it. This article provides valuable insight to leadership on identifying and driving innovation.
Remote Workshops Are the Killer App for 2020
For teams struggling to adjust to working from home, the loss of in-person meetings can hinder their ability to deliver strategic outcomes, gain internal alignment, and coordinate on deliverables. Learn how to leverage remote workshops to fuel effective collaboration in this article.
Adapting Google’s HEART Framework to Measure Customer Success
Setting the right KPIs allows you to analytically track and evaluate work to drive more successful outcomes. Read how Modus adapted Google’s HEART framework to measure customer success and learn how to use KPIs to make more meaningful decisions.
Product Design Is More Than You See
Successful products prioritize safety, usability, and reliability, and are designed with power, meaning, and purpose in mind. This article shares key questions to ask when designing and building a digital product and gives tips for delivering meaningful product design.
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